Harassment has become a major issue online. Twitter’s efforts to crack down on problem users might suggest a broader solution.
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The first step has at least been accomplished, Twitter publicly admits it has a massive user harassment problem that needs to be addressed. As someone who was bullied heavily in her elementary school years, any form of bullying, online or in real time, is heavily emotionally damaging. These new rules of conduct for Twitter sound promising, but my concern is how well artificial intelligence will pick up on certain kinds of abusive language, because not everything is black and white.