Social pimping? Only 25% use social media for customer service; 64 ... | Branded Customer Service | Scoop.it
From www.trackur.com - February 4, 2013 10:32 AM
Here's something that's probably very accurate, but shamefully so. According to research by Adobe & Econsultancy, only 25% of companies are using their social media presence to provide customer service, yet 64% of them are gleefully ...

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